Memory Foam Mattress / Mattresses sold by Memory Foam Dr will be covered by the terms and conditions of this warranty.
MEMORY FOAM MATTRESS WARRANTY, UNDER NORMAL WEAR:
- Our memory foam mattress is guaranteed to retain at least 90% of its original loft for a period of up to 10 years, covering the average life of a mattress.
- Warranty coverage is limited to the original purchaser and an original receipt must be presented upon filing a claim.
LIMITED WARRANTY DOES NOT COVER:
- Zipper Cover(including stains, soiling, tears, rips or burns
- Piece with law tag removed
- Any piece in an unsanitary state due to soilage, staining and / or odor
- Memory Foam Mattress damage due to an inappropriate foundation (Not using a solid foundation or flat surface under the mattress)
- Bed Height
- Comfort Performance
- Cost of transportation to the factory for inspection Merchandise sold “as is”, “distressed”, or “floor model
- A Memory Foam Dr Product that is shipped outside our shipping area (48 U.S.A. Connecting States
COVERAGE PERIOD SCHEDULE (COVERAGE YEARS):
LIMITED WARRANTY COVERAGE FOR MEMORY FOAM MATTRESS (IN YEARS)
1-10 YRS = 100% EXCHANGE ONLY
11-15 YRS = 40% OFF THE ORIGINAL RECEIPT PRICE
16-20 YRS = 20% OFF THE ORIGINAL RECEIPT PRICE
- Limited warranty applies to all memory foam mattress / mattresses only and not pads / pillows.
- The customer is responsible for ALL freight and shipping costs.